Community Ambassador

Location: San Diego, CA

Department: Support

Type: Full Time

Min. Experience: Entry Level

Role & Responsibilities

• Ensure a positive, consistent user experience that will motivate users to return.
• Moderate extremely fast, high velocity social communities.
• Test new administrative tools and functionality.
• Become super-user of several communities and expert on site functionality.
• Act as front-line customer service representative to site’s users.

Requirements

• In-depth experience with Social Media.
• Significant understanding of the social web.
• Excellent communicator who enjoys interacting with a vastly diverse subset of users, partners, or employees.
• Ability to work in areas outside of their usual comfort zone and get things done quickly.

Desirable

• Strong writing skills.
• Proficient with Photoshop, Word, Excel, Powerpoint.
• Experience with niche Social Media platforms.
• Basic understanding of Javascript and HTML.

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